Frequently Asked Questions
Everything you need to know about finding your perfect pair.
How do I determine which frame size is right for my face?
We provide detailed measurements for every frame on our product pages. You can also use our 'Virtual Try-On' tool or reference the size printed on the inside arm of your current glasses to ensure a comfortable fit.
What is the difference between readers, blue light, and progressive lenses?
Readers offer magnification for close-up work; blue light lenses filter high-energy visible light from screens; and progressives provide a seamless transition between distance, intermediate, and near vision without a visible line.
How long will it take to receive my order?
Standard orders typically ship within 2-3 business days. Custom prescription lenses require additional processing time and usually arrive within 7-10 business days from the date your prescription is verified.
What is your return and exchange policy?
We want you to love your look. If you aren't 100% satisfied, we offer free returns and exchanges within 30 days of purchase, provided the eyewear is in its original condition.
Do you accept vision insurance?
While we do not bill insurance companies directly, we can provide you with a detailed itemized receipt that you can submit to your provider for out-of-network reimbursement or HSA/FSA claims.
How should I clean and care for my eyebobs?
To keep your lenses crystal clear, use the microfiber cleaning cloth provided with your purchase. Avoid using paper towels or harsh household cleaners, which can scratch the lens coating.